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Seekr Blog

How Seekr Credits Work

How Seekr Credits Work

Apr 25, 2025

Apr 25, 2025

Seekr utilizes a flexible credit-based system, allowing hosts to conveniently manage their scavenger hunt events by purchasing credits to accommodate more participants.

How Do Credits Work?

1 Credit = 1 Active Participant

  • Each credit allows you to admit one additional participant to your scavenger hunt.

  • Seekr automatically grants you 3 free participant slots for each hunt.

Room Size and Credit Usage

  • The maximum standard room size is 25 participants.

    • Example: If you have 20 credits, you can host up to 23 participants (3 free + 20 credits).

    • If you have 5 credits, your maximum room size is 8 participants.

  • Important: If you have 50 credits but haven't made special arrangements with Seekr Games, your maximum is still 25 participants.

  • For hunts larger than 25 participants, please contact our team.

Active Participants Explained

  • Credits are charged only for participants who attempt or complete at least one task.

  • Inactive participants, who join but do not attempt tasks, do not consume credits but still count towards your maximum room size.

  • No credits are charged if you close your hunt while it’s still in the waiting room.

Credit Balance

  • Credits are deducted from your account after the hunt closes.

  • Any unused current credits remain in your current balance.

  • This ensures you only pay for active participation, providing clarity on your credit usage.

Hosting Multiple Hunts

  • Credits enable you to run one hunt at a time.

  • To host multiple simultaneous hunts, please reach out directly to our support team.

Have Additional Questions or Special Requirements?

  • Please visit our Service Credit Terms for a more detailed look at how Seekr provides and uses credits.

  • We're here to help you maximize your Seekr experience.

  • Contact our support team at Seekr Games for assistance or special accommodation requests.

Quick FAQ

Q: How many participants can join for free?
A: Up to 3 participants can join each hunt at no charge.

Q: When are credits deducted from my balance?
A: Credits are deducted after the hunt ends and only for participants who were active.

Q: What is an active participant?
A: A user who completes or attempts a task.

Q: Can unused credits be refunded?
A: Unused credits aren't refundable.

Q: Can I run multiple hunts simultaneously with my credits?
A: Credits cover only one hunt at a time. For multiple simultaneous hunts, please contact our team.

We look forward to seeing your engaging hunts come to life with Seekr!